arriva customer service arriva customer service

BBB Business Profiles are subject to change at any time. Weve helped millions of people find a resolution. worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. User reviews from travelers who booked their tickets with Arriva. Well always be on hand with guidance and support to help you get the results youre looking for. The Best Way to Contact Arriva Customer Service. In addition, I was charged a $99 membership fee per cabin (x2) for their rewards program; at no point was this fee discussed or disclosed to me at the time of booking. Busbud is a bus and train search tool - we include Arriva routes, schedules and prices in our searches along with many other train and bus companies. No, there aren't any power outlets or USB plugs on Arriva. Delayed and missed trips can wind up costing consumers a lot of money. Our award-winning collaborative culture of delivering excellent customer service, custom-branded solutions and innovative technology is like no other in the industry. If you are calling from Belgium, the number is 0800 79961. Overall a great experience to get around. For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. Servicing more than 14 different countries, this agency operates as three separate divisions that include Mainland Europe, UK Rail, and UK Bus. Alwaysclose to you. The bus was cancelled. With our coverage of all available Arriva bus lines, we make sure you are able to get to where you need to be. Dedicated customer support 24/7. Customer Service Representative yearly salaries in London, England at Arriva. What salary does a Customer Services & Support earn in your area? Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. Location. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. You can compare prices, amenities and times by searching for a route. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. It's quick, easy and totally free. Bus was crowded. If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. Afgelopen 24 uur; Afgelopen 3 dagen; Afgelopen 7 dagen; All new members of the program will receive a welcome gift - 4.70 points on your account readily available. No, you don't need a printed ticket when traveling with Arriva. This way, sub-standard customer support doesn't result in you being left empty-handed. The fact that the bus arrived on time at the beginning and end is very important to us . The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. Need to contact Arriva customer service? We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. You have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es). Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Arriva salary trends based on salaries posted anonymously by Arriva employees. The legitimacy of the processing of your data is your consent granted by marking the corresponding box. Based in Sunderland, England, Arriva is a major transportation provider in the UK. Phone: (602) 749-2100 Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Our Customer Service line is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Arriva plc. This information was not present when booking the ticket. You can capture more of their travel spend by becoming the go-to resource for every aspect of their trip, again and again. Discover how our travel solutions can help your business thrive. Questions? Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. Resolver is free. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. You can access the Arriva Live Chat service by visiting the company's Contact Uspage. Interviews; Arriva Customer Service Representative yearly salaries in the United Kingdom. Bus was not on time either on departure. Toll-Free (888) 320-4234 Datum geplaatst. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us View our cookie policy here. Horrific service. Open your web browser and sign up for DoNotPay. Horrible staff; not friendly, dont speek English and a bit arrogant. For more than 25 years, we have powered travel loyalty and rewards programs for some of the worlds most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Busbud shows you which amenities are included with your Arriva bus for each individual departure. Inloggen. Best and worst companies at resolving issues. BBB reports on known marketplace practices. Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. The wifi didnt work and I got charged a small amount extra for putting one small item of luggage underneath. Most UK consumers are already frustrated by the time they start reaching out to customer support teams. This is a multi-location business. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. You can join the Arriva loyalty program via the Arriva Croatia mobile app, through the website or by filling out the application form at the Arriva ticket office. To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. Arriva offers tram, train, bus, coach, and waterbus services. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. We are happy to help. Everything worked out perfectly. Whether you need help getting in touch with the Arriva customer support team or want to find agencies to help with your unpaid bills, DoNotPay has got you covered. Winter opening hours. So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). I could not take the busy after all, because it was more than 50min late to arrive and I had to take taxi in order not to miss my flight! Zero information on Zadar Bus station about delays or departures. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Book tickets that fit your needs. Easily compare and book your next trip withBusbud. Arriva. No, there is no WiFi on Arriva. We were directed by the staff to the misleading bus stop (old one). Arriva Number for Lost Items. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. Autobus nie zatrzyma si na wskazanym przystanku i odjecha nie zabierajc nas. Arriva Bus Help Portal What is your complaints procedure? Contact Us. Official Partner. Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. Welcome to Arriva UK Bus. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. You may change your settings at any time or accept the default settings. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. I immediately emailed our agent and made her aware of the error and asked for her to resolve the issue. Get started now by subscribing to DoNotPay. You can also download your favorite movies, TV shows, and audiobooks or bring a good book. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Salarischeck. BBB Business Profiles may not be reproduced for sales or promotional purposes. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. First, we had been booked into the wrong cabins. Purchasing tickets in advance was the most reasonable price available. The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. Busbud is an authorized Arriva ticket seller. This is a great way to save time and avoid a lot of extra and unnecessary frustration. I have written to arriva to complain about the awful service we experienced. You could be waiting for hours for the opportunity to submit your complaint. Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant For the best way to get in touch with us, choose from the options below You will receive your e-ticket by email when booking on Busbud. Malad West Mumbai - 400 063, 58 Kingston Drive According to the provisions of the Personal Data Protection regulations, your personal data will be processed and incorporated into a processing activity, in order to be able to send you our newsletter and information about our services. Arrivia is the largest stand-alone travel loyalty provider in the world. To make a complaint, please contact our Customer Services team by clicking here. This is a sure way to escalate your complaint so that an acceptable response is received. Sit back and relax while we do the work. There are multiple ways to contact Arriva customer service . Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. Im really upset as we did absolutely nothing wrong and barely said two words and got shouted at and demanded money of. They will investigate the issue and provide customer services with an official investigation result. On a budget? This page is not available for these regions: Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Our travel privileges booking platform allows you to generate new revenue to support your business goals. On our confirmations, we are booked into **** and ****. Avoid paying for tickets using the app. Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. Anyway, I ****** and learn so many complaints on here. There was a special going on so only 50% of the normal deposit was required per room. Arriva North West. Contact our support team Media Want to learn about Arrive? UK, Tel: +44 (0)191 520 4000 The whole process should take no longer than 10 working days. . How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. BBB is here to help. The journey also took 45 minutes longer than expected. Im shocked that this behaviour is allowed. We have to pay for luggage although there on tickets was written two baggages included. Simple! 378 reviews. Thanks for those reviews and I am done w/ icruise.com (and will not dealing w/ arrivia.com)Folks beware !!! arrivia vacations India pvt Ltd I committed over $5,000 to a cruise last April based on their agent's assurance that three free perks were included in the package . If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. Photos; 20. The driver was excellent . 2023 Resolver Consumer Online Limited. It was an awful experience. This business is in an industry that may require professional licensing, bonding or registration. 3.3. Arriva Bus Help Portal Contact Us | Arriva Bus Contact us Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. USB ports for charging. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. Begin van hoofdcontent. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! Helensvale Queensland 4212, The Atrium, 1 Harefield Road, Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. 15147 N Scottsdale Rd Ste 210 Registered in England. Contact our PR team Read the latest news in our newsroom 2023 Arrive When asked if the cabin numbers had been corrected, *************** assured me they had been but refused to provide written confirmation. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. We're happy to help. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. Outlets for charging at every row. Get started now and lets get this sorted. What is arrivia? BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Nuevos descuentos para el transporte pblico en 2023! Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question There are multiple ways to contact Arriva customer service. Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. Your bus was 15 minutes early to the bus stop and didn't even stop for us!! Need to get in touch with us? Lots of stops for restroom breaks. Job Title. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. Type in Skip Waiting on Hold and select the product. Not what we asked for at booking. Its quick, easy and totally free. Even if you are looking for any specific details for your arriva medical customer service, the online reviews can get you covered. Driver charged extra for luggage. thx god airport crew was able to help us. Admiral Way What should I do if my bus driver is rude to me. horrible experience I have to say. DoNotPay is the perfect tool for solving problems and getting things done. Dreadful customer service and bad attitude. Dedicated customer support 24/7. Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs! Have you suffered a mishap or accident in one or with one of our vehicles? Learn more about Resolver Pro and how to claim your business. 302 - A wing, Eureka Tower Mind Space Then like us on Facebook and follow us on Twitter. Wat. All rights reserved. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not endorse any product, service or business. So I called customer service on next business day of 10/31/22. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. We recommend that you bring some snacks and drinks in a reusable water bottle for your bus trip. If you've recently had a problem during one of your Arriva trips, contacting Arriva customer serviceis an important step towards getting the help or compensation you need. Doorgaan naar hoofdinhoud. 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All product, news and changes in the site will be showed for your region. 912 260 418. Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. A few phone calls later I learned that he is in the **********.It took 4-days and never get back to me and the info that i can get from online. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. Instead, theyre full of the info you need to get things sorted. Need to file a complaint? Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Salary estimated from 10 employees, users, and past and present job . Wondering how much are the cheapest Arriva bus ticket? Contact our sales team Help/Support Our support team is always ready to help. It was fine. Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. Locate me. The journey was efficient and well organised, only delayed by the passport control process. What is the depot disciplinary procedure? SR3 3XP There are no meals or snacks offered on Arriva buses. Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. This highly capable, AI-driven robot lawyer is designed to help consumers save time, save money, and take care of their most complicated and frustrating tasks. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. Arriva Bus Help Portal Who can I contact if I can't find my answer on the website? Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. We paid in silence and got on the bus and he shouted welcome to croatia really rudely. This page is not available for these regions: Do you have a question or do you want a refund? Well guide you through the process. Doxford International Business Park Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. Congratulations!! . Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. Resolver can help you send your complaints to Arriva Bus. Driver was nervous and the trip felt unsafe at some moments. Busbud is an authorized Arriva ticket seller. Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. A bus operator in the North West. This business offers travel products and services. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. Customer Service Representative 2 salaries. The data provided will be kept for the time necessary to comply with legal requirements and to determine the possible responsibilities that may arise from said purpose and from the processing of the data. BBB Business Profiles generally cover a three-year reporting period. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. Seats recline a lot which is great for sleeping. What could we do to improve your experience travelling with Arriva? We have helped over 300,000 people with their problems. Can I make a complaint on behalf of someone else? Consumer guides, newsletters, surveys and more! Comfortable bus. all our trip plan was messed. There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team In contrast to Macclesfield and Winsford, Arriva Midlands notes that the proposed closure of Oswestry depot will leave customer journeys "largely unaffected." What it describes as the "main" services at Oswestry will transfer to other Arriva depots in Shrewsbury and Wrexham, although five tendered services operated on behalf of . Snapshot; Why Join Us; 378. Sunderland Friday from 08:30 to 14:30 h. Tel. Average salaries for Arriva Customer Service Representative: $34,416. Data will not be transferred to third parties except legal obligation. Uxbridge, Middlesex, UB8 1EX, Av. My BAD experience begin with years booking with icruise.com but last week 02/24/2023 after checking out online icruise.com but because of my job and I have to back a diff time to browse but then I got a phone called from *************************** / Personal Vacation Consultant from arrivia.com (his announcement said for icruise.com) but in my head I never recall my icruise office from AZ. Arriva plc. Just raise a case and leave feedback after. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. Very comfortable. 3.3 out of 5 stars. Save time by comparing all your bus travel options in one place. Travel programs that help you grow If you find a suitable trip, you can go ahead and get your Arriva ticket from us. Relatively comfortable and clean. Reviews; 1K. General inquiries Bus arrived in split almost 1 hour late. Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network.